Issues with bcr 2000
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I went to the automatic teller just before noon today, September 4, 2020, and found the 2 automatic tellers were not functioning. I have been a client of Banc Costa Rica for over 10 years and a resident for over 17 years. Dado que el departamento de salud ha perdido el control de la pandemia, ¿nos enfrentamos también a un colapso del sistema financiero? Me resulta sumamente desconcertante que al público se le niegue el acceso a sus fondos durante el horario bancario normal. ❾l BCCR y la Sugef conocen este problema hoy? ❼osta Rica tiene un sistema para mantener la industria bancaria en caso de falla de la computadora?
ISSUES WITH BCR 2000 MANUAL
¿Tiene el banco un sistema manual para continuar con el negocio en caso de que un sistema informático falle para manejar a los clientes con un método manual?Įn 1999, como gerente de tecnología de un banco en Florida, se me pidió que desarrollara un sistema para mantener el negocio con normalidad debido a fallas en los sistemas informáticos por el posible problema del año 2000. No me sentí cómodo en el ambiente que me proporcionaste. Soy un adulto mayor con una enfermedad autoinmune y he tenido mucho cuidado de evitar las multitudes. La sala de espera estaba llena y decidí después de 10 minutos que no esperaría más. Me dijeron que esperara adentro para ver si el sistema funcionaba. Uno de sus empleados llamó a la puerta y el sistema bancario no funcionaba y eso afectaba a todos los bancos de Costa Rica. The letters are being published word for word without editing.Įntré a retirar algo de dinero de mi cuenta y el guardia me dijo que no podía retirar dinero y que solo podía hacer un depósito. It will be interesting to see how this unfolds,” wrote Carl. I would prefer to remain anonymous, but I will leave that up to your judgment. “You have my permission to use these statements for whatever you feel is appropriate.
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At 12:30 pm, through the bank’s press office, the technicians reported that the systems had already stabilized and services were being restored little by little.įinally, around 1:45 pm a new statement from the bank explained that all online services were being provided normally again.Ī customer of the BCR, an expat, also a big fan of the Q and the reporting style, shares his experience on Friday through a letter sent to the bank’s management.Ĭarl, not his real name, preferring us not to reveal his identity, sent copies of the letter to the bank in Spanish and English, though not expecting any response. In a statement, around 11 am Friday, the BCR had said that its technicians were in contact with its service provider to solve the problem.